Returns/Refunds: Our products are 100% guaranteed against defective materials and workmanship only. This includes our custom items as well as the name brand items we carry (Galco, Hunter, Triple K, Bianchi, etc. All custom holsters and rifle slings are hand inspected and approved before shipping. However, should something slip by us and your holster is found to be defective in material or workmanship, we will REMAKE the holster or rifle sling for you. We do not stock custom holsters. Each hand gun holster is made to order for each specific customer. Consequently we will accept custom holster returns ONLY for remake - not for refunds.
For returned items, a 15% restocking fee will be assessed. If you wish to return an item, please call or email us first for an authorization number. WE WILL NOT ACCEPT UNAUTHORIZED RETURNS. Returns must be made within 5 days of receiving merchandise and must be returned in UNUSED condition as determined by us.
Custom Holsters: All custom holsters are made using high quality Hermann Oak leather backs. Verginia Oaks leather is used for double shoulder rigs. The leather is hand picked and each custom holster is hand stained according to your specifications. Depending upon the season and outside weather conditions during the staining process and because each piece of leather will respond to the coloring slightly differently, you may notice a slight variation from the product shown in the picture.
Payment Options: Visa, Mastercard, Discover, Paypal, Cashiers Check. Personal checks are welcome but will delay shipment until the check has cleared.
Taxes: 6.25% sales tax will be charged on items purchased within the state of Texas.
Shipping: Any damaged or lost shipments must be reported to the carrier immediately for proper claim handling. Shipping charges are non-refundable on returned items.
Though we welcome all business, we reserve the right to refuse dealings at any time, to anyone individual or business.